Why you need a WordPress Care Plan

Web Hosting, Wordpress Care October, 22 2019

As our portfolio of WordPress websites grows, so does the need for ongoing care. Over the last several months I’ve looked at companies that offer “care” but found they all fall short because one vital component was missing. A human!

In this age of technology machines can do so much for us, but somethings, in my opinion, cannot be given over to automation. And one such thing is web administration – specifically when it comes to WordPress. It’s true there are plugins that warn you about security updates, and updates that need updating, but the truth is you need someone who can perform these updates, or address these security issues.

Basically you have a few options:

  1. You do the updates yourself. This can work fine until it doesn’t and your site doesn’t work as it did before. Then you are left to call your hosting company’s tech support who can only do so much because they are not your developer… 
  2. You do nothing. This may buy you some time, but inevitably things could go wonky. Your theme may not be supported any longer, your site may become more vulnerable to hacking. Things continue to evolve, and if your website doesn’t, it could ultimately break and then you are back to square one.
  3. You can make an investment in care. I like this option the best. Read on.

WordPress Care – with a HUMAN touch.

So that I can sleep at night knowing my client websites are being looked after, my team and I have developed a system to do just that.

Each week we go through the list, one by one. This means we manually log into the Dashboard, check for updates, view any notifications, make notes, and decide if any action needs to be taken.

What about the other WordPress hosting companies?

Many people don’t realize this but when you host with a company that claims to specialize in WordPress that basically means they have the right servers and database technology in place, which is important, but it doesn’t mean your site is really taken care of. Yes, you can choose to have automatic updates and nightly backups running, but the truth is (see option #1) an automatic update can break your site. Sometimes it’s best to wait until a major update has been released for a while before you do the update on your site.

Have you experienced the “white screen of death” when an update doesn’t work? I know I have! Then what do you do? Call support and spend your time trying to understand web technology and getting frustrated because it’s stressful and confusing and… not your job. Meanwhile, your site is down and you may be losing customers.

It’s not one size fits all.

Each site is unique, with its own theme, its own set of plugins, its own type of cron jobs, that run on a regular basis. What my team has done is incorporate tools to help us identify the updates and security issues that come along and then with a real set of human eyes and human hands, we make the adjustments needed to keep every WordPress site in our care healthy.

We’ve dedicated Mondays as our check-in day for this and I receive a list of any issues that were found and addressed or need action. In addition, our system alerts us around the clock if there is something wonky happening so we can give our attention to it. Yes. It is a lot of work.

The investment.

(One of these things is not like the others.)

Now through the end of 2019, our BossDog WP plan is only $29.95/month* and by now if you’ve read up to this point, you hopefully have a better understanding as to what CARE means.  Our service is most definitely not like the other hosting companies out there.

Don’t be fooled by hosting companies that offer cheap plans and give you the impression that your site is going to be taken care of. Without humans actually looking under the hood on a regular basis there is no way to accomplish this. And besides, you wouldn’t want someone you didn’t know looking at the inside of your website would you?

Upgrade to a WordPress Care Plan before the price increases!

*Beginning January 1, the monthly cost of the BossDog WP Essential Care plan will increase to $39.95/month. Note: You must pay for a year of hosting advance before December 31, 2019, to get the 2019 rate.

Contact us if you have any questions or if you are ready to set this plan up. 

P.S. Existing Boss Dog Basic hosting plan members – Boss Dog Basic will be discontinued on December 31, 2019, and all plans will upgrade to BossDog Pro ($14.95/month) – BossDog Pro does not include WordPress Care. View hosting plans here!